
Error Code
649
16
DBX 03
242
No carrier detected on
the LAN socket
CAUSE 1 : The LAN cable is disconnected.
SOLUTION : Verify, reconnect or change the LAN
cable
CAUSE 2 : The switch or the router are faulty or
turn off . The socket of switch or router are faulty
or off
SOLUTION : Ask the network administrator/IT to
verify the network devices (router and switch)
CAUSE 3: LAN socket on the wall is faulty or off.
The cabling is faulty
SOLUTION : Verify or ask the network administ-
rator/IT to verify the LAN socket on the wall and
the cabling
CAUSE 3: LAN socket of the mailing system is
faulty or off
SOLUTION : Change the baseboard or the base
Code Description Helpdesk On site
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