Dbx 20 Series Guia do Utilizador descarregar pdf (Página 46)

Error Code

686

DPA 69

000

The download is

impossible, may be

the file on the USB

memory is corrupted

or the key have been

disconnected during

transfer

Check USB memory connection Retry to load the

file on USB memory from the original file location

DPA 71

001

PSD (meter) Critical

error during customi-

zation

PSD must be sent back to manufacturing and

swapped recustomization error

CAUSE:

Defective PSD (meter).

SOLUTION:

• Unplug the machine then plug back in again.

• Perform a Generic Call.

• If the solutions above do not work, replace

the PSD.

DRA 00

018

Not enough funds in

account

CAUSE 1: There are insufficient funds in the cus-

tomer's account (POC or TMS).

SOLUTION: To See The Funds Available On

Your Mailing Machine:

• Press the "MENU" button.

• Select option 7 "My Funds".

• Select option 1 "Funds Used / Available".

• he ascending and descending registers are

available.

Note:

The ascending register is the amount of funds that

have been spent.

The descending register is the amount of funds

that are left

DRA 00

019

Invalid OMRS settings Contact back office Fix OMRS settings

DRA 00

020

This indicates an

account mismatch bet-

ween the meter and

the postal server It can

be used for wrong PIN

code registration but

means something else

Contact back office

DRA 00

021

Indicates to customer

the limits amount has

been exceeded and is

more specific than

general error Amount

Too High

Retry with lower amount

Code Description Helpdesk On site

1 2 ... 41 42 43 44 45 46 47 48 49 50 51 ... 61 62

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Dbx 20 Series Guia do Utilizador Página 46

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